Mercedes 450 Series Suspension Parts and Air Suspension Conversion Kit Reviews - Strutmasters
Read reviews for Strutmasters® Suspension Parts and Air Suspension Conversion Kits:
After having a problem with the air ride suspension on our 2008 Mercedes GL450. We began doing research for replacement options (because all four “bags” had previously been replaced at a pretty high price, but the system was failing again.) It seemed that the best option would be to convert the vehicle to a spring/strut suspension system.
Research showed that I could get a cheaper foreign made spring/strut system but the reviews indicated that they were a lesser quality system than the heavier, American made system made by Strutmasters.
I contacted Strutmasters and was fortunate enough to be connected to Donielle. Donielle is excellent at her job as she was knowledgeable, friendly, and went out of her way to get answers to all of my questions. I found that Strutmasters products were 100% American made and manufactured right in Roxboro, NC. I learned that I could have the replacement system manufactured and shipped to a local mechanic to install but didn’t feel confident with most local mechanics I spoke with about their confidence level to do the work.
When I mentioned this concern to Donielle, she informed me that they also have a shop (Strutdaddys,) right in Roxboro that could do the install. I decided it would be worth the 5 hour drive to Roxboro. The crew at Strutdaddys led by Andrew and Matt got me in and out the same day and the car rides like new.
I hope the management at Strutmasters appreciates how great an employee they have in Donielle. I highly recommend Strutmasters!
I researched my options thoroughly and am thrilled with my decision to go with the complete suspension conversion kit – removing the airmatic system. The Strutmasters employees on the phone were extremely helpful. Now that the kit is installed, my GL450 rides better than ever and as my mechanic says…”I will never have to deal with suspension problems again.” My only regret is that replaced one front airstrut about 6 months before learning about Strutmasters – that repair alone cost me about 75% of what I incurred in total for the complete suspension conversion (parts and labor). Very happy with my results using Strutmasters.
Thanks Donielle, best attention and fast response!
Jennifer helped me with ordering my product. She was great, very personable, and helpful! Owning my own business I appreciate customer service and you guys went above and beyond. I will recommend you to others. The part worked out great for our car. It is running much better now! Thank you so much for your help, friendly service, great product, and fast shipping. You get an excellent rating from me!